Return & Refund Policy
Last Updated: 8 July 2026
At Daur Clothing, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, please review our Return & Refund Policy below.
Returns
We accept returns under the following conditions:
- Return requests must be initiated within 7 days of delivery.
- The item must be unused, unwashed, unworn, and in its original condition with all tags and packaging intact.
- Products that show signs of use, damage, alteration, washing, or missing tags will not be eligible for return.
- For hygiene and safety reasons, certain products may be marked as non-returnable. Such information will be clearly mentioned on the product page.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of delivery.
To process your request, please provide:
- Order number
- Clear photographs of the product received
- Images of the packaging, if applicable
Once verified, we will arrange a replacement or refund as appropriate.
Return Process
- Contact our customer support team with your order details.
- Our team will review your request and provide return instructions.
- Once the returned item is received and passes quality inspection, the return will be approved.
Refunds
- Refunds are processed after the returned product is received and successfully inspected.
- Approved refunds will be issued to the original payment method used during purchase.
- Refund processing may take 5 to 10 business days depending on your payment provider or bank.
- Shipping charges, if applicable, are non-refundable unless the return is due to a damaged, defective, or incorrect item.
Exchange Policy
We currently offer exchanges for:
- Size issues (subject to stock availability)
- Damaged or defective products
- Incorrect items received
If the requested size or product is unavailable, a refund or store credit may be offered.
Cancellation Policy
Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted. In such cases, customers may request a return after delivery, subject to eligibility.
Non-Returnable Items
The following items are not eligible for return or refund:
- Products purchased during clearance or final sale events
- Gift cards or promotional vouchers
- Products marked as non-returnable on the product page
- Items returned without original tags or packaging
Contact Us
For any return, refund, or exchange-related assistance, please contact our customer support team:
Daur Clothing
Call & Whatsapp: +91 8591187063
Email: daurclothing.in@gmail.com
Business Hours:
Monday to Friday – 09:00 AM to 6:00 PM
Saturday – 09:00 AM to 3:00 PM
Thank you for shopping with Daur Clothing. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.